FAQ's

Currently, you can make your purchase in Europe. Except Canary Islands, Ceuta, and Melilla.

Yes, except for specific offers.

If an item is out of stock, we will try to restock it as soon as possible.

Yes, except for products with artisanal processes where there may be minimal differences in the finish.

Yes. Simply sign up at the bottom of the page under the "Newsletter" section to receive information about the latest updates.

In any email received from NORDIKAS, you can easily unsubscribe.

If you have forgotten your password, you can recover it in the "Log In" section by clicking on "Forgot my password." Provide your email address, and we will send you an email with instructions to follow.

Once you have placed your order, you will receive a confirmation email. If you don't receive it, please contact our customer service department.

Yes. Access the "My Purchases" section under "My Account," and you can see the real-time status of your order.

Yes. You can remove items you don't want from your shopping cart as long as you haven't processed the order.

Yes. You can cancel your order according to our return policy.

nordikas.com only sells items in perfect condition, so if, exceptionally, you receive a faulty item, please contact our customer service department at hola@nordikas.com.

If you receive an item that you didn't order by mistake, please contact our customer service department at hola@nordikas.com according to our return policy.