Shipping and Delivery

Shipping is free within mainland Spain.

For other destinations, shipping costs will be calculated automatically based on the purchased products and the delivery address, and they will be displayed on the invoice before the customer confirms payment.

We do not ship to the Canary Islands, Ceuta, or Melilla.

Delivery Times

Delivery times are approximate and may be affected by payment authorizations or exceptional transportation conditions. Typically, orders are delivered within 48/72 hours with standard service. No shipments or deliveries are made on Saturdays, Sundays, or public holidays.

During high-demand periods such as Black Friday, Christmas, sales, or other special dates, delivery times may be longer than usual due to the high volume of shipments handled by transport agencies.

Once the order has been placed, you will receive a confirmation email where you can track it through your customer account in the "Order History and Details" section or via a guest account in "Order Tracking."

Failed Delivery and Associated Costs

If, after several delivery attempts (including email notifications and phone calls), the transport agency is unable to deliver the order and it is returned to our facilities, the shipping and return costs will be deducted from the refund of the order amount.

Customs Fees for Shipments Outside the European Union

International shipments may be subject to taxes, customs duties, and other charges, which are the responsibility of the recipient. These additional costs are determined by the customs authorities of each country and are beyond our control.

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